This Privacy Policy explains how Sparkle Clean Co processes personal data in connection with its residential and office cleaning services, including move-in and move-out cleaning, website inquiries, and related service coordination.
This overview highlights the principal topics addressed in this notice and directs readers to the relevant support path when further clarification is needed.
Subject to applicable law, you may request access to your personal data, correction of inaccurate information, deletion in appropriate cases, restriction of processing, objection to certain processing, and portability where the conditions are met. You may also raise concerns about how your data is handled.
To exercise your rights, provide enough information for us to identify the relevant record and describe the request clearly. We may ask for additional details to confirm identity or to understand the scope of the request. We will respond within the period required by applicable law and keep a record of the request handling process.
We keep personal data only for as long as needed for the relevant inquiry, booking, service record, accounting, dispute handling, or legal compliance purpose. When data is no longer required, we delete it or anonymise it where feasible, subject to any retention period required by law.
We may update this Privacy Policy from time to time to reflect changes in our processing practices, legal requirements, or website functionality. The revised version will apply from the date it is published unless a different effective date is stated.
Use the contact details below for privacy questions or rights requests.
We use personal data to respond to inquiries, prepare quotes, confirm property scope and access, schedule appointments, coordinate cleaning visits, manage payments and records, communicate about service completion, maintain website functionality, improve service administration, and comply with legal obligations.
We may share personal data with trusted service providers that support website hosting, communications, booking administration, payment processing, and related operational tasks. These parties act under instructions or contractual obligations appropriate to their role and may not use the data for their own independent purposes.
We may disclose personal data where required to comply with legal obligations, respond to lawful requests, establish or defend legal claims, or protect the rights, property, or safety of our business, customers, or others. Any such disclosure is limited to the extent reasonably necessary.
Sparkle Clean Co acts as a controller for personal data processed in connection with inquiries, quotations, bookings, and service delivery. We rely on lawful bases such as performance of a contract, steps taken at your request before entering a contract, compliance with legal obligations, and legitimate interests where appropriate.
Where GDPR applies, this policy explains how we process personal data of individuals in the European Economic Area and how related rights may be exercised.
Where GDPR applies, you may have rights to access, rectify, erase, restrict, or object to processing, and to request data portability in certain cases. If processing is based on consent, you may withdraw consent for future processing. We may need to verify your identity and may decline a request where the law permits.
We may collect identification and contact details, property and access information, booking preferences, service scope details, condition photos when provided, payment and billing records, and communications related to the requested cleaning service. We may also process technical data such as device, browser, and usage information when you visit the website.
We receive data directly from you when you submit an inquiry, request a quote, arrange access, or communicate with us by phone, email, or contact form. We also collect information from booking and website systems, and from photos or notes you choose to provide about the property condition or handover requirements.
We may use essential cookies to support site operation, preference cookies to remember basic settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their function. We do not use cookies to collect more information than is needed for the stated purposes.
You can manage cookies through your browser settings and may delete stored cookies at any time. If the website provides a cookie preference tool, you may use it to limit non-essential cookies. Some cookies are necessary for basic site functions and may not be fully disabled without affecting performance.
